JPR Network Support & Help Centre

Once we receive your request we schedule a feasibility check, then book installation at a time that works for you.

Drop us your pincode — we'll tell you if we cover you today, and if not, we'll let you know when we will.

Real, official subscriptions. You log in with the same account on your phone, laptop, or any TV.

Yes — WhatsApp our team and we'll pause your billing for the period you're away.

Our local team is alerted automatically and works to restore service as quickly as possible.

Yes. Add additional STBs on the OTT Max plan, or as add-ons on Starter and Plus.

All of the above. UPI is most common. Auto-pay is supported.

Any time, no penalty. Changes take effect from the next billing cycle.

No. The number on your plan is the number on your bill. Any one-time charges (like additional STBs) are confirmed with you before install.

Phone, WhatsApp, or the form on this site. A human responds, usually within minutes.